Nummira

Support

Last updated: August 24, 2026

Need a hand with Nummira? Everything below is written and answered by the people who build the app. We are a small team, so we read every message.

Contact us

Email [email protected] and we will reply within two business days, or open a support ticket in the app (Settings → Contact). There is no phone line — email or an in-app ticket is the fastest way to reach a human.

For privacy or data-deletion requests, write to [email protected] instead, so the request lands with the right person straight away.

What to include in your request

These details let us reproduce the problem instead of asking you follow-up questions:

  • The email address of your Nummira account (never send us your password).
  • Your device and OS version (for example “iPhone 15, iOS 18.4”).
  • The Nummira app version, from Settings → About.
  • What you expected to happen and what happened instead.
  • The exact steps that lead to the problem, and a screenshot or screen recording if you have one.
  • For a billing or subscription question: whether the purchase was made through the App Store or Google Play, and the date of the charge.

Please do not send account balances, full transaction exports, or any document you would not want in an email inbox — we never need them to investigate an issue.

Answers you may already have

  • Frequently asked questions — how the manual asset entry, AI valuation, currencies, and pricing work.
  • Privacy Policy — what we collect, which AI providers process your data, and your rights.
  • Terms of Use — the terms covering the app and its subscriptions.
  • Delete your account — how to remove your account and all associated data, in the app or by email.

Subscriptions and refunds

Subscriptions and AI credit packs are sold and billed by Apple or Google, not by us. Cancel or manage a subscription in your App Store or Google Play account settings; refund requests also go through the store that took the payment. If a purchase did not unlock in the app, email us — that one we can fix.

Bugs and feature requests

Send both to [email protected]. Bug reports with the details listed above usually reach a fix in the next release; feature requests feed directly into what we build next.